View the list of shipments
To view and manage your shipments on Poleepo, follow the path: Menu > Shipments.
In this section you can view and manage shipments created for orders from various channels.
Search Functions
Using the smart search you can search for your shipment by order, customer, address, tracking code or parcel tag
You can search for your shipments by courier used
you can search for shipments according to their status
for collection address
by creation date
by last updated date
by shipping date
by shipping weight
for sales channels
by collection date
For order status, the legend for the various order statuses is shown below:
Waiting for customer confirmation / Waiting for seller confirmation
Payment accepted
Ready for shipment
Waiting for payment
in progress / Preparation in progress
Acquired by logistics / problematic by logistics / completed by logistics / in progress by logistics
Entrusted to the courier
Payment Error / Cancellation Rejected / Cancellation Request / Cancelled by Customer
Shipped / Shipped awaiting cash on delivery / Partially shipped awaiting cash on delivery
Cancelled / Refunded / Trashed
Complete / Shipped
Order with problem
Once you have filtered your shipment according to the chosen search criteria, click on " search ".
Click " reset " instead if you want to reset the default options.
Custom shipping filters
You can also create and save custom filters on shipments to make them easier to find by clicking on the +Save Filter option at the bottom .
Once you've saved the filter you just created, you can also rename it, delete it, or set it as the default (this way, when you reload the page, the initial search will start from it and not from the Default filter).
The information displayed on the main list screen is as follows:
Courier. The courier with which the shipment was created.
Poleepo Code. Shipping reference code on Poleepo.
Tracking Code. Shipment tracking code, available only after creating and confirming the shipment.
Pickup address. Address where the goods are available.
Delivery address. Details and address to which the goods will be delivered.
Creation Date. Shipment creation date .
Shipping date. The date the goods were handed over to the courier.
Delivery date. Date on which the goods were delivered.
Orders Reference order number on Poleepo with the relevant originating channel
Shipment status (the legend for the various shipment statuses is shown below)
To prepare
ready
waiting for the label
created for download
created to be confirmed
created and confirmed
shipped
delivered
storage hold
Shipment status is displayed in different colors. In the status column, you can also confirm each shipment individually or download the corresponding label if previously created.
To view the details of a single shipment, simply click on the " Poleepo Code" button . For more information, follow the SHIPMENT DETAILS guide.
Massive operations on shipments
By selecting a series of shipments, via the menu at the top right, it will be possible to carry out some massive operations on them.
Specifically:
Download labels. This will allow you to download labels from multiple selected orders in a single PDF.
Summary. This will allow you to obtain a summary of the items selected for delivery to the courier.
Pick List. This will allow you to create a shipping list with more detailed information about the order and its location in the warehouse.
Confirm selected. Allows you to confirm bulk selected shipments.
Set as shipped. Allows you to set the status to "shipped" on a shipment created with the "OTHER" courier. For shipments created with Poleepo's integrated couriers, this will happen automatically when you set the order status to "shipped."
