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GUIDE TO MANAGING SHIPMENTS WITH DHL COURIER ON POLEEPO
GUIDE TO MANAGING SHIPMENTS WITH DHL COURIER ON POLEEPO

Optimal flow for managing shipments with DHL courier

Marco Agostini avatar
Written by Marco Agostini
Updated over 4 months ago

Guide to Managing Shipments with DHL Courier on Poleepo

This guide illustrates the optimal flow for managing shipments with DHL, assuming that you are using the bulk print functionality from the order list.

Order Management Flow with DHL

  1. Filter Orders to Fulfill

    • On the " Your Orders " page, open the advanced search and filter the orders to be fulfilled (usually in the " Payment accepted " status).

    • Click on the " Search " button
      .

  2. Select Orders for Waybill Generation

    • Select the orders on which you want to run the waybill generation process.

    • Click on the " Manage shipments " button and then on " Create shipments "
      .

3. Mass Printing of Waybills

  • The bulk printing screen will open. If you have more than one courier configured on Poleepo, in the selection box at the top left, choose " DHL ".

  • In the " Destination Status " box, select " In Process ". If necessary, select and set the other available options.

  • Check your shipment data and click on the " Print" button .

4. Download the Shipping Print Report

  • After starting the waybill printing process, you can download the result in the " Shipment Print Report " section.
    ​Note : the process may take a few minutes if you are working on many orders.

5 . Confirm the Shipping Data to the Courier

  • Once the labels have been generated, you must confirm the shipping data to the courier.

Procedure to Confirm Shipments

  1. Go to the " Your shipments " section .

  2. Filter shipments by choosing the " DHL" courier in the " Couriers " box

  3. Add a new filter in the " Shipping Status" box by choosing " Created to confirm ", then click on the "Search" button.

  4. Select all shipments to confirm and click on the " Confirm selected " button.

Correct Flow Summary

  1. Select orders.

  2. Print the waybills making sure to change the order status to "Processing".

  3. Confirm shipments.

By following these steps, when you hand over the packages to the courier and the courier registers your packages at their headquarters, Poleepo will update the order status to "Shipped", sending the related tracking to the sales channels.


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