Main publishing errors on Temu
Description and resolution of possible publishing errors on Temu when publishing a product with Poleepo.
For more information on how to publish a product on Temu go to the specific article
Upload 1 to 10 images
Translation of the error:
Upload 1 to 10 images
If the Poleepo product has more than 10 images, publishing a new product on Temu will fail because the marketplace requires a maximum of 10 images.
How to fix: To fix the problem, simply remove the excess images from the publication (making sure not to remove the main one).
Failed to download image from: https://app.poleepo.cloud/image/show/36402531.jpeg. HTTP status: 404
How to fix : The image cannot be added on Temu so you need to disable the temu logo on the related image in the product image gallery
The input weight:null is incorrect, please modify it.
How to fix: This error indicates that the "weight" field is missing, so you just need to add it.
Invalid Request Parameters
How to fix: This error indicates that one or more fields such as width, height, and length are missing, so you will simply need to add these fields.
Error while publishing brand XXX on Temu IT
How to fix : All brands must be entered and approved on Temu in the dedicated product brands section.
Here are the steps to find brands in the Temu Seller Center:
Click on " Brand and intellectual property "
Click on " +Register a brand " and add all the brands you manage on Poleepo.
Temu will ask you for a series of documents such as an invoice (if you are a reseller) or the trademark registration number (if you are a brand owner).
On Temu it may happen that when you ship a product the Tracking on Temu is not updated.
How to fix: You need to go to Temu Seller Orders and enter the couriers you're using to validate the tracking information on Temu. You can select the couriers from a list provided by Temu and only those included in the list can be used. This process must be done for each country because the couriers vary.
Here are the steps of the procedure:
Go to your Temu reserved area > click on "manage orders" at the top right > view the list of approved couriers
Select couriers to confirm shipment > Save
