Why sell on Fressnapf
Fressnapf is one of Europe's leading retailers and marketplaces specializing in pet care and is a strategic channel for brands and manufacturers operating in the pet food, accessories, hygiene, and animal welfare sectors. The platform offers high visibility in several European markets and access to a loyal customer base, attentive to product quality and specialized offerings.
In this guide, we'll see how to integrate Fressnapf with Poleepo to centralize catalog, inventory, and order management, automate operational flows, and simplify multi-channel management, ensuring data consistency and operational scalability.
Premise
To set up Fressnapf on Poleepo you need to be a seller on the marketplace.
Configure Fressnapf on Poleepo
Access the Fressnapf configuration by going to: Menu > Configuration > Sales Channels and click on the “Fressnapf” box.
By clicking on the Fressnapf nation you need to configure, indicate the API token , which can be retrieved from the Fressnapf reserved area, and the Shop ID.
The Shop ID , also called an "identifier," is a 4-digit code that can be retrieved from your FreeSnap personal area. It's usually located in the top left corner of the backend, as shown in the images:
Then proceed with the configuration by indicating the shipping times, entering:
The maximum number of days you typically take to ship the goods in your warehouse.
When listing the product, we'll use these values if no delivery times have been defined for the individual product listing. If no delivery times are specified, the values set by the supplier, if applicable, or the store will be used.the default logistics class , among those present in the list.
Save and enable the configuration
Click the "save" button to save the configuration and enable it via the flag in the top right.
Enable product synchronization
Enable this option to send you updates on Fressnapf products or offers.
Enable order download
Click on the “Enable Order Download ” switch to allow Poleepo to download your orders from Fressnapf for management.
Accept orders automatically
Choose whether to accept orders automatically by enabling automatic order acceptance. If a downloaded order is in the "pending" status on Fressnapf, it will be automatically accepted by Poleepo after synchronizing the order's inventory.
You also have the option to delete local publications.









