Top posting errors on TikTok Shop:
Description and resolution of possible publishing errors on TikTok Shop when publishing a product with Poleepo
For more information on how to publish a product on TikTok Shop, see the guide: https://docs.poleepo.cloud/it/articles/12621513-pubblicazione-prodotti-su-tiktok-shop
A required certification is missing. Note: API users can use the Get Category Rules to find out what are the required certifications.
Translation of the error:
A required certification is missing. Note: API users can use category rules to find out which certifications are required.
How to solve, solution a): by changing the category the publication should be successful.
How to resolve solution b): This certification is not currently managed by Poleepo. If you don't want to change the category, or if you do, you can't resolve the error, you'll need to go to the TikTok offer and enter the required information, namely:
" Upload a clear photo of the product packaging that includes the product label, product name, manufacturer's name and address, any markings, and any applicable warnings in the official local language.
If there are multiple items sold as part of a bundle, please clearly indicate which specific product the certification applies to in the uploaded file or image.
Here's an example of what the uploaded image should look like:
Category-specific error troubleshooting tips for TikTok Shop
Fill in the weight field for products : - Provide the required weight for each product that doesn't have this information. This can be done manually via the product details or in bulk.
Assign TikTok categories to products : - You can manually set the category for each product or use bulk operations. Filter products by "TikTok Italy" and associate them with TikTok categories using Poleepo categories.
Optimize categories for future postings : - In the “Products > Categories” section, map each Poleepo category to its corresponding one on TikTok to ensure that new products automatically receive an appropriate category when posted.